By enrolling in the Van Doren Oil Co. SMS program, you agree to receive recurring text messages related to fuel deliveries, service appointments, maintenance reminders, account notifications, and customer support communications.
1. Opt-In Consent
Participation in the SMS program requires your express consent.
You may opt in through one of the following methods:
- Website contact, order and/or payment forms with SMS consent checkbox
- Customer account enrollment
- Service agreement authorization
- Verbal consent script via office call or in person
Consent to receive SMS messages is not a condition of purchasing goods or services.
2. Message Frequency
Message frequency varies based on your account activity, scheduled service appointments, fuel deliveries, maintenance reminders, and customer service communications.
3. Message & Data Rates
Standard message and data rates may apply according to your wireless carrier plan.
Van Doren Oil Co. is not responsible for carrier charges.
4. Opt-Out Process
You may opt out at any time by replying STOP to any SMS message.
After opting out, you will receive a confirmation message and no further SMS messages will be sent unless you re-enroll.
5. Customer Support
Reply HELP for assistance or contact:
Phone: (908) 534-2125
Email: info@vandorenoil.com
6. Privacy Policy
Your use of the SMS program is governed by the Van Doren Oil Co. Privacy Policy available at: https://www.vandorenoil.com/privacy-policy
7. Record Keeping & Compliance
Van Doren Oil Co. maintains records of all consent, opt-in, and opt-out activity in accordance with applicable telecommunications regulations and industry standards.
8. Service Availability
Message delivery depends on wireless carrier networks and system availability. Delivery timing cannot be guaranteed.
9. Changes to Terms
Van Doren Oil Co. reserves the right to modify these Terms and Conditions at any time. Updated versions will be posted on our website.